{"id":36547,"date":"2026-04-27T12:24:47","date_gmt":"2026-04-27T10:24:47","guid":{"rendered":"https:\/\/bno-travel.com\/privacy-2\/"},"modified":"2026-04-27T13:09:42","modified_gmt":"2026-04-27T11:09:42","slug":"privacy-2","status":"publish","type":"page","link":"https:\/\/bno-travel.com\/en\/privacy-2\/","title":{"rendered":"BNO Travel Privacy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"36547\" class=\"elementor elementor-36547 elementor-36538\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-952062c e-flex e-con-boxed e-con e-parent\" data-id=\"952062c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7373bc5 elementor-widget elementor-widget-html\" data-id=\"7373bc5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<section class=\"bno-section bno-hero bno-hero-privacy bno-hero-app-privacy\" id=\"bno-app-privacy-hero\">\r\n  <div class=\"bno-hero-bg\">\r\n    <img data-recalc-dims=\"1\" decoding=\"async\" src=\"https:\/\/i0.wp.com\/bno-travel.com\/wp-content\/uploads\/2026\/04\/AdobeStock_293332053.jpeg?w=800&#038;ssl=1\" alt=\"Privacy for the BNO Travel App\" \/>\r\n  <\/div>\r\n  <div class=\"bno-hero-overlay\"><\/div>\r\n\r\n  <div class=\"bno-container\">\r\n    <div class=\"bno-grid-2 bno-hero-content\">\r\n      <div class=\"bno-hero-copy\">\r\n        <span class=\"bno-eyebrow\">BNO Travel Privacy<\/span>\r\n        <h1>Privacy and the processing of information in the BNO Travel App<\/h1>\r\n        <p class=\"bno-lead\">\r\n          This page explains, at a high level, how BNO Travel may process personal data in connection with the app, the website, and related services. The purpose is to give users a clear and understandable overview of which data may be processed, why it is processed, and which rights the user has.\r\n        <\/p>\r\n\r\n        <div class=\"bno-button-row\">\r\n          <a href=\"#bno-app-privacy-intro\" class=\"bno-btn bno-btn-primary\">Read the privacy information<\/a>\r\n          <a href=\"\/kontakt-oss\/\" class=\"bno-btn bno-btn-secondary\">Contact us<\/a>\r\n        <\/div>\r\n      <\/div>\r\n\r\n      <div class=\"bno-hero-card\">\r\n        <span class=\"bno-card-kicker\">Clear and accessible<\/span>\r\n        <h3>An overview of which information may be processed and why<\/h3>\r\n        <p class=\"bno-muted\">\r\n          BNO Travel wants to process personal data in a safe, responsible, and understandable way. This page is intended to provide a clearer overview of privacy matters related to the app and associated digital services.\r\n        <\/p>\r\n      <\/div>\r\n    <\/div>\r\n  <\/div>\r\n<\/section>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-929b49f elementor-widget elementor-widget-html\" data-id=\"929b49f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<section class=\"bno-section bno-light\" id=\"bno-app-privacy-intro\">\r\n  <div class=\"bno-container\">\r\n    <div class=\"bno-section-heading\">\r\n      <span class=\"bno-eyebrow\">Introduction<\/span>\r\n      <h2>Privacy should be easy to find and easy to understand<\/h2>\r\n      <p>\r\n        BNO Travel processes personal data when necessary to provide the app's functionality, support users, improve the services, or comply with legal obligations. This page provides a high-level explanation of how such processing may take place.\r\n      <\/p>\r\n    <\/div>\r\n\r\n    <div class=\"bno-grid-2\">\r\n      <div class=\"bno-card bno-soft\">\r\n        <h3>What this page covers<\/h3>\r\n        <p>\r\n          This privacy page applies to the use of the BNO Travel App and related digital services where BNO Travel acts as the data controller or otherwise processes information as part of the service.\r\n        <\/p>\r\n        <p>\r\n          The content is written to give users a more practical and understandable overview than many traditional privacy texts do.\r\n        <\/p>\r\n      <\/div>\r\n\r\n      <div class=\"bno-card bno-soft\">\r\n        <h3>What is regulated separately<\/h3>\r\n        <p>\r\n          If parts of the trip, stay, or booking are provided by external partners, those parties may have their own terms and privacy notices. Such information should also be reviewed where relevant.\r\n        <\/p>\r\n        <p>\r\n          BNO Travel cannot replace the privacy information that applies directly with other suppliers or partners.\r\n        <\/p>\r\n      <\/div>\r\n    <\/div>\r\n  <\/div>\r\n<\/section>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-df0df6d elementor-widget elementor-widget-html\" data-id=\"df0df6d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<section class=\"bno-section\" id=\"bno-app-privacy-data\">\r\n  <div class=\"bno-container\">\r\n    <div class=\"bno-section-heading\">\r\n      <span class=\"bno-eyebrow\">What information may be processed<\/span>\r\n      <h2>Different types of information may be processed depending on how the app is used<\/h2>\r\n      <p>\r\n        Which personal data is processed will depend on which functions the user uses, how the account is used, and which services are relevant in the specific situation.\r\n      <\/p>\r\n    <\/div>\r\n\r\n    <div class=\"bno-grid-4\">\r\n      <article class=\"bno-card bno-soft\">\r\n        <h3>Contact and account information<\/h3>\r\n        <p>\r\n          This may include name, email address, phone number, sign-in information, or other account information necessary to provide access to the app or relevant services.\r\n        <\/p>\r\n      <\/article>\r\n\r\n      <article class=\"bno-card bno-soft\">\r\n        <h3>Usage and device information<\/h3>\r\n        <p>\r\n          Information may be processed about how the app is used, which device is being used, and technical details relevant to security, troubleshooting, and service improvement.\r\n        <\/p>\r\n      <\/article>\r\n\r\n      <article class=\"bno-card bno-soft\">\r\n        <h3>Travel and booking-related information<\/h3>\r\n        <p>\r\n          If the app is used in connection with stays, bookings, or other travel services, information may be processed when necessary to present, manage, or facilitate such services.\r\n        <\/p>\r\n      <\/article>\r\n\r\n      <article class=\"bno-card bno-soft\">\r\n        <h3>Communication and support<\/h3>\r\n        <p>\r\n          If the user contacts BNO Travel, messages, screenshots, error notices, or other information submitted may be processed in order to respond to the enquiry and improve the service.\r\n        <\/p>\r\n      <\/article>\r\n    <\/div>\r\n  <\/div>\r\n<\/section>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4bbc0b9 elementor-widget elementor-widget-html\" data-id=\"4bbc0b9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<section class=\"bno-section bno-light\" id=\"bno-app-privacy-purpose\">\r\n  <div class=\"bno-container\">\r\n    <div class=\"bno-section-heading\">\r\n      <span class=\"bno-eyebrow\">Purpose of the processing<\/span>\r\n      <h2>Information is processed to provide the service, improve the experience, and safeguard security and operations<\/h2>\r\n      <p>\r\n        BNO Travel does not process personal data without a purpose. Processing should be linked to specific needs in the service and carried out within the relevant legal framework.\r\n      <\/p>\r\n    <\/div>\r\n\r\n    <div class=\"bno-facts-grid\">\r\n      <div class=\"bno-fact-box\">\r\n        <strong>Delivery<\/strong>\r\n        <span>To give the user access to the app and relevant functions<\/span>\r\n      <\/div>\r\n\r\n      <div class=\"bno-fact-box\">\r\n        <strong>Support<\/strong>\r\n        <span>To handle support requests, questions, and communication with the user<\/span>\r\n      <\/div>\r\n\r\n      <div class=\"bno-fact-box\">\r\n        <strong>Improvement<\/strong>\r\n        <span>To analyse, develop further, and make the service more stable and user-friendly<\/span>\r\n      <\/div>\r\n\r\n      <div class=\"bno-fact-box\">\r\n        <strong>Security<\/strong>\r\n        <span>To protect accounts, systems, and users against misuse or errors<\/span>\r\n      <\/div>\r\n\r\n      <div class=\"bno-fact-box\">\r\n        <strong>Operations<\/strong>\r\n        <span>To ensure technical functionality, maintenance, and controlled service delivery<\/span>\r\n      <\/div>\r\n\r\n      <div class=\"bno-fact-box\">\r\n        <strong>Obligations<\/strong>\r\n        <span>To comply with legal requirements where necessary<\/span>\r\n      <\/div>\r\n    <\/div>\r\n\r\n    <div class=\"bno-card bno-soft bno-feature-highlight\">\r\n      <h3>Processing should be relevant and proportionate<\/h3>\r\n      <p>\r\n        BNO Travel should seek not to process more information than is necessary for the purposes actually required by the service. If new purposes become relevant, these should be assessed and communicated clearly.\r\n      <\/p>\r\n    <\/div>\r\n  <\/div>\r\n<\/section>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-baaee0b e-flex e-con-boxed e-con e-parent\" data-id=\"baaee0b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-32de466 elementor-widget elementor-widget-html\" data-id=\"32de466\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<section class=\"bno-section\" id=\"bno-app-privacy-sharing\">\r\n  <div class=\"bno-container\">\r\n    <div class=\"bno-section-heading\">\r\n      <span class=\"bno-eyebrow\">Sharing and recipients<\/span>\r\n      <h2>Information may be shared when necessary for the service, operations, or legal obligations<\/h2>\r\n      <p>\r\n        In some cases, BNO Travel may use suppliers, technical partners, or other recipients that process information on behalf of, or in cooperation with, BNO Travel. Such sharing must be linked to legitimate and relevant needs.\r\n      <\/p>\r\n    <\/div>\r\n\r\n    <div class=\"bno-grid-3\">\r\n      <article class=\"bno-card\">\r\n        <h3>Technical suppliers<\/h3>\r\n        <p>\r\n          Information may be processed by suppliers that assist with operations, hosting, support, analytics, or technical infrastructure when this is necessary for the service to function.\r\n        <\/p>\r\n      <\/article>\r\n\r\n      <article class=\"bno-card\">\r\n        <h3>Partners<\/h3>\r\n        <p>\r\n          If parts of the service are connected to travel, bookings, or stays with partners, relevant information may be shared when this is necessary to deliver or follow up the service.\r\n        <\/p>\r\n      <\/article>\r\n\r\n      <article class=\"bno-card\">\r\n        <h3>Authorities and legal requirements<\/h3>\r\n        <p>\r\n          Information may also be shared if BNO Travel is legally required to do so, or if it is necessary to protect rights, safety, or lawful operations.\r\n        <\/p>\r\n      <\/article>\r\n    <\/div>\r\n  <\/div>\r\n<\/section>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1a3ac3c elementor-widget elementor-widget-html\" data-id=\"1a3ac3c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<section class=\"bno-section bno-light\" id=\"bno-app-privacy-rights\">\r\n  <div class=\"bno-container\">\r\n    <div class=\"bno-section-heading\">\r\n      <span class=\"bno-eyebrow\">Your rights<\/span>\r\n      <h2>Users should be able to request access, correction, and other relevant measures where the law provides a basis for doing so<\/h2>\r\n      <p>\r\n        Depending on how the information is processed and which legal basis applies, the user may have rights related to access, rectification, erasure, restriction, data portability, or objection.\r\n      <\/p>\r\n    <\/div>\r\n\r\n    <div class=\"bno-grid-4\">\r\n      <article class=\"bno-card bno-soft\">\r\n        <h3>Access<\/h3>\r\n        <p>\r\n          You may request information about which personal data is processed and how it is used.\r\n        <\/p>\r\n      <\/article>\r\n\r\n      <article class=\"bno-card bno-soft\">\r\n        <h3>Rectification<\/h3>\r\n        <p>\r\n          If information is incorrect or incomplete, you may request that it be corrected.\r\n        <\/p>\r\n      <\/article>\r\n\r\n      <article class=\"bno-card bno-soft\">\r\n        <h3>Erasure<\/h3>\r\n        <p>\r\n          In some cases, you may request the deletion of information, provided there is no basis for continued retention.\r\n        <\/p>\r\n      <\/article>\r\n\r\n      <article class=\"bno-card bno-soft\">\r\n        <h3>Contact regarding rights<\/h3>\r\n        <p>\r\n          If you wish to exercise one of your rights, you should contact BNO Travel directly so the request can be assessed and followed up properly.\r\n        <\/p>\r\n      <\/article>\r\n    <\/div>\r\n  <\/div>\r\n<\/section>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f1596e1 elementor-widget elementor-widget-html\" data-id=\"f1596e1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<section class=\"bno-section\" id=\"bno-app-privacy-storage\">\r\n  <div class=\"bno-container\">\r\n    <div class=\"bno-section-heading\">\r\n      <span class=\"bno-eyebrow\">Storage and security<\/span>\r\n      <h2>Information should not be stored longer than necessary and should be handled with appropriate security measures<\/h2>\r\n      <p>\r\n        BNO Travel should seek to store information only for as long as necessary for the purpose and work with technical and organisational measures that help protect data against unauthorised access, loss, or misuse.\r\n      <\/p>\r\n    <\/div>\r\n\r\n    <div class=\"bno-grid-2\">\r\n      <div class=\"bno-card bno-soft\">\r\n        <h3>Retention period<\/h3>\r\n        <p>\r\n          How long information is stored will depend on the type of information involved, why it was collected, and which legal or operational needs apply.\r\n        <\/p>\r\n      <\/div>\r\n\r\n      <div class=\"bno-card bno-soft\">\r\n        <h3>Security measures<\/h3>\r\n        <p>\r\n          BNO Travel should work to ensure that personal data is processed in a way that protects confidentiality, integrity, and availability in the service.\r\n        <\/p>\r\n      <\/div>\r\n    <\/div>\r\n  <\/div>\r\n<\/section>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-db7c995 elementor-widget elementor-widget-html\" data-id=\"db7c995\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<section class=\"bno-section bno-dark bno-trust-section\" id=\"bno-app-privacy-updates\">\r\n  <div class=\"bno-container\">\r\n    <div class=\"bno-grid-2 bno-align-center\">\r\n      <div>\r\n        <span class=\"bno-eyebrow\">Updates<\/span>\r\n        <h2>This privacy page may be updated if the service, regulations, or data processing practices change<\/h2>\r\n      <\/div>\r\n\r\n      <div>\r\n        <p>\r\n          BNO Travel may update this page when necessary to reflect changes in the app, new features, changed processing purposes, or adjustments in regulations and practice.\r\n        <\/p>\r\n        <p>\r\n          If the changes are material, they should be communicated in a way that makes it easier for the user to understand what is new and why it is relevant.\r\n        <\/p>\r\n      <\/div>\r\n    <\/div>\r\n  <\/div>\r\n<\/section>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ad04919 elementor-widget elementor-widget-html\" data-id=\"ad04919\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<section class=\"bno-section bno-cta-section\" id=\"bno-app-privacy-contact\">\r\n  <div class=\"bno-container\">\r\n    <div class=\"bno-cta-box\">\r\n      <span class=\"bno-eyebrow\">Contact<\/span>\r\n      <h2>Do you have questions about privacy in the BNO Travel App?<\/h2>\r\n      <p>\r\n        Please contact us if you want information about how data is processed, want to exercise your rights, or have questions related to privacy and the use of the app.\r\n      <\/p>\r\n\r\n      <div class=\"bno-button-row\">\r\n        <a href=\"mailto:support@bno-travel.com\" class=\"bno-btn bno-btn-primary\">Contact us<\/a>\r\n        <a href=\"https:\/\/bno-travel.com\/en\/support\/\" class=\"bno-btn bno-btn-secondary\">Go to support<\/a>\r\n        <a href=\"https:\/\/bno-travel.com\/en\/about-bno-travel\/\" class=\"bno-btn bno-btn-secondary\">About BNO Travel<\/a>\r\n      <\/div>\r\n    <\/div>\r\n  <\/div>\r\n<\/section>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>BNO Travel Privacy Privacy and the processing of information in the BNO Travel App This page explains, at a high level, how BNO Travel may process personal data in connection with the app, the website, and related services. The purpose is to give users a clear and understandable overview of which data may be processed, [&hellip;]<\/p>\n","protected":false},"author":260013438,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_crdt_document":"","footnotes":""},"class_list":["post-36547","page","type-page","status-publish","hentry"],"jetpack_likes_enabled":true,"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/PgDuwj-9vt","jetpack-related-posts":[{"id":36247,"url":"https:\/\/bno-travel.com\/en\/privacy\/","url_meta":{"origin":36547,"position":0},"title":"Privacy","author":"Jan Terje \u00c5s","date":"11. July 2025","format":false,"excerpt":"Privacy policy Privacy policy This privacy policy explains how BNO TRAVEL collects and uses personal data about you. We use cookies on bno-travel.com.\u00a0By using our website with cookies enabled in your browser (which is the default setting), you agree that we store cookies in order to provide our services. If\u2026","rel":"","context":"Similar post","block_context":{"text":"Similar post","link":""},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":28330,"url":"https:\/\/bno-travel.com\/en\/","url_meta":{"origin":36547,"position":1},"title":"Home","author":"Jan Terje \u00c5s","date":"3. April 2026","format":false,"excerpt":"Plan your trip more easily with BNO Travel Find accommodation in selected destinations, search flights for trips near and far, and book a rental car that gives you more freedom onward. Everything gathered in a clear and user-friendly solution. Find accommodation Search flights Find rental cars Easier choices. 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The goal is to make the terms easy to navigate, so that you get a\u2026","rel":"","context":"Similar post","block_context":{"text":"Similar post","link":""},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":35830,"url":"https:\/\/bno-travel.com\/en\/rental-car-results\/","url_meta":{"origin":36547,"position":3},"title":"Rental Car Results","author":"Jan Terje \u00c5s","date":"7. April 2026","format":false,"excerpt":"Get a better overview of your journey \u2013 even on the go BNO Travel is designed to work seamlessly both on the website and in the app. Start planning wherever it suits you best, and use the same solution to keep track of the rest of your journey. Plan easily\u2026","rel":"","context":"Similar post","block_context":{"text":"Similar post","link":""},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":36545,"url":"https:\/\/bno-travel.com\/en\/support\/","url_meta":{"origin":36547,"position":4},"title":"BNO Travel App Support","author":"Jan Terje \u00c5s","date":"27. April 2026","format":false,"excerpt":"BNO Travel App Support Support for BNO Travel App Need help with the BNO Travel App? On this page you will find information about support, common questions, and how to contact us if you experience problems with the app, sign-in, or the content available in the service. Contact support View\u2026","rel":"","context":"Similar post","block_context":{"text":"Similar post","link":""},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":35777,"url":"https:\/\/bno-travel.com\/en\/public-terms\/","url_meta":{"origin":36547,"position":5},"title":"Public terms","author":"Jan Terje \u00c5s","date":"13. April 2026","format":false,"excerpt":"Partner terms Public terms and collaboration principles for professional accommodation partners This page describes the overall principles for collaboration between BNO Travel and professional accommodation providers. The commercial model, individual conditions and partner-specific setup are agreed separately in an individual partnership agreement. Read the terms Contact us For Mews partners\u2026","rel":"","context":"Similar post","block_context":{"text":"Similar post","link":""},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"_links":{"self":[{"href":"https:\/\/bno-travel.com\/en\/wp-json\/wp\/v2\/pages\/36547","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bno-travel.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/bno-travel.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/bno-travel.com\/en\/wp-json\/wp\/v2\/users\/260013438"}],"replies":[{"embeddable":true,"href":"https:\/\/bno-travel.com\/en\/wp-json\/wp\/v2\/comments?post=36547"}],"version-history":[{"count":1,"href":"https:\/\/bno-travel.com\/en\/wp-json\/wp\/v2\/pages\/36547\/revisions"}],"predecessor-version":[{"id":36548,"href":"https:\/\/bno-travel.com\/en\/wp-json\/wp\/v2\/pages\/36547\/revisions\/36548"}],"wp:attachment":[{"href":"https:\/\/bno-travel.com\/en\/wp-json\/wp\/v2\/media?parent=36547"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}